Terms and Conditions

Landscape Installation Work Terms and Conditions

Scope of Work: The Contractor will carry out and complete the landscape works described in the Quote in a professional manner. Any additional work beyond the scope of the Quote requires written agreement between the parties. The bid does not include grading, soil preparations, amenities, maintenance, or watering unless otherwise stated. The bid is based on approximate quantities and site locations. The customer will be responsible for materials used in excess of estimated quantities and any additional costs resulting from site conditions beyond typical installation parameters, once the installation is complete.
Pricing: The prices in this proposal are valid for 30 days from the date of issuance. After 30 days, the amount of the proposal is subject to change due to factors beyond our control, such as increases in costs. Any changes in pricing will be disclosed to you before any work begins, and an updated quote will be required.
Payment: For residential projects, the customer shall pay the Contractor the full amount of the Proposal, including taxes and fees, as follows: 40% deposit upon acceptance of the proposal and the balance due upon completion.
Customer Representation and Obligations: The customer warrants that the site is free of underground conditions that may impede the landscape installation, unless specifically disclosed to the Contractor beforehand. If existing problems are encountered, additional charges may apply for necessary additional work, supplies, or alternative solutions. The customer agrees to provide electricity and water services to the Contractor while they are on-site.
811Dig: The Contractor will request that local utilities are marked by the 811 Dig service. Customers agree not to move or disturb the flags and markings set up by the service until our work is completed, as it may disrupt service to the home and present a hazard to our technicians.
Completion: The Contractor will make commercially reasonable efforts to complete the project within the promised time frame. However, the Contractor shall not be liable for any delays in completion due to factors beyond their control.
Materials on Site: Once materials are delivered to the site, they become the responsibility of the customer. The Contractor accepts no responsibility for loss, damage, or expenses related to materials after delivery to the site. Any excess materials brought to or removed from the site beyond the Contractor's requirements under the Estimate remain the property of the Contractor, who has the right to enter the site to remove such materials.
Maintenance after Completion: The Contractor is only obligated to perform the work specified in the Estimate. Proper maintenance of the site, including irrigation and care of installed landscaping and sod, becomes the responsibility of the customer after completion of the work unless otherwise agreed upon in writing.

Live Plant Materials Warranty Disclaimer:

Please be aware that there is no warranty provided on live plant materials. Due to the nature of these living products, we are unable to offer any guarantees or warranties. Live plant materials, including shrubs, trees, annuals, perennials, sod, and transplanted materials, are sold as-is.
The growth and survival of plants are influenced by various factors, such as environmental conditions, maintenance practices, and natural occurrences beyond our control. While we strive to provide healthy and high-quality plant materials, their performance and longevity cannot be guaranteed.
We recommend taking appropriate care and following best practices for the maintenance and nurturing of your live plant materials. This includes providing adequate watering, suitable soil conditions, pest control measures, and regular maintenance as needed. However, please understand that despite these efforts, there are inherent risks associated with live plants, and outcomes may vary.
We appreciate your understanding regarding the absence of a warranty on live plant materials. Should you have any further questions or require assistance with plant care guidelines, our team will be more than happy to provide guidance and support.

Residential Maintenance Terms and Conditions

The work performed by the Fast Lawnscapes for residential maintenance jobs will adhere to local codes and applicable government regulations. Our employees are trained to work safely and are knowledgeable about local environmental regulations.

Fast Lawnscapes carries insurance for public liability and property damage, with coverage amounting to 1 million dollars. Any incidents that result in actual, apparent, or potential damage or injury must be promptly reported to the Contractor. The Customer agrees to hold the Contractor harmless and indemnify them against any claims, actions, liabilities, obligations, costs, expenses, fees, etc., resulting from their failure to report such incidents.

The Customer also agrees to hold the Contractor harmless and indemnify them for any claims, actions, liabilities, obligations, costs, expenses, fees, etc., arising from incidents that result in actual, apparent, or potential damage or injury under the following circumstances:

Incidents occurring in areas of the property not serviced by the Contractor.
Incidents occurring during times when the Contractor is restricted from accessing the property to perform their duties.
Incidental damage to structures (e.g., home, other structures, fencing, screens) caused by handheld mechanical equipment when there are no buffer areas between the turf area being serviced and the structures. Repairing such incidental damage is not the responsibility of the Contractor.
Damages to sprinkler heads located in turf areas.
Damages resulting from wet weather conditions that cause damage to the turf due to tractor tires.
Exception: any damaged property, including light posts, patios, or buried cable lines that are caused by the Contractor, will be restored to its original condition at our expense. All aspects of these specifications may be amended upon mutual agreement.

Service rates may be subject to a fuel surcharge if the cost of regular unleaded fuel exceeds $3.50 per gallon.

We reserve the right to skip mowing services without notice or refund in cases where the technician deems it necessary due to climatic conditions, ongoing work on the property, excessive dog feces, or standing water. We will make every effort to reschedule when possible and promptly communicate the need to skip service to the customer.

Wet Mowing Maintenance Notes:

During the rainy season, we will avoid mowing sections of your yard that are too wet to prevent damage to the turf. These areas will be mowed on the next visit once they have sufficiently dried out. If an area remains wet for an extended period and we are unable to use our equipment, we may need to bill you hourly for servicing those areas with a string-trimmer.
If we notice tracks or damage to the turf, we will cease mowing that specific area and inform the client of the damage. We will make every effort to prevent damage caused by excessive water in the turf area, keeping in mind that areas between houses may retain more water than the rest of the yard.
In such instances where tracks or damage to the turf occur during mowing due to excessive water or other factors, we will promptly inform the client; however, we cannot be held responsible for sod repair in these circumstances.

Weed Eradication Disclaimer:

Please be aware that while our services aim to address weed issues, we are unable to provide a guarantee for the complete eradication of all weeds. Weeds are persistent and can be influenced by various factors, including environmental conditions and seed distribution.
To maintain weed-free areas, we recommend a comprehensive approach that includes ongoing maintenance, the use of an adequate mulch barrier.
Failure to maintain proper mulch amounts releases us from any liability to provide weed-free garden beds as stipulated in our service agreement.
Additionally, the consideration of weedmat can be beneficial, although it should be noted that weedmat alone may not be sufficient to prevent weed reappearance.
We are committed to providing effective weed management services and will utilize our expertise and best practices to minimize weed growth. However, due to the dynamic nature of weed control, it is important to understand that occasional weed emergence may occur.
If you have any questions or need further guidance on weed prevention and management, please do not hesitate to reach out to our team. We are here to assist you in maintaining a well-maintained and aesthetically pleasing landscape.

Work Billed by the Hour:

Any work billed by the hour will include the consideration of time "onsite," which encompasses both the actual time spent at the property performing the work and the travel time to and from the location.
The total time, including onsite and travel time, will be calculated and billed to the client accordingly, ensuring a comprehensive reflection of the total time spent on the job.

It is mutually understood and agreed upon that either party may terminate this contract without cause by providing written notice of termination to the other party.

For answers to more frequently asked questions regarding our mowing service standards, please visit our website's frequently asked questions page under the About tab. www.fastlawns.net/faqs

Payment Terms and Conditions

Residential Maintenance customers are required to store a credit card on file in order to begin services. Your card will be automatically charged on the invoice due date of each month. Any additional services, such as first time cleanups or mulch installations, will be charged after the service is provided.
Late Payments - If the Customer fails to make payment when due, the past due balance shall be subject to a $25 or a 10% late fee, whichever is greater, assessed each month that the invoice remains unpaid.
In the event that Contractor is required to collect any past due amounts from Customer or to enforce any terms, conditions, or covenants under this Agreement, Customer agrees to indemnify Contractor for all collection and enforcement costs incurred, including without limitation, reasonable attorney's fees and court costs.

Privacy Policy

This privacy policy applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.

We will use your information to respond to your inquiries or requests. We will not share your information with any third party outside of our organization, except as necessary to fulfill your specific requests, such as shipping an order.

Unless you opt out, we may contact you via email in the future to inform you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You have the right to:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, it is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or "https" at the beginning of the web page address.

While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform specific tasks (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time, and all updates will be posted on this page. Additionally, for our Landscape Enhancement services, please refer to any additional terms and conditions discussed and agreed upon during our conversations, taking into account the specific requirements and details of our business relationship.

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