General Maintenance Terms and Conditions

GROUNDS MAINTENANCE TERMS + CONDITIONS

  1. Work done by the Contractor will conform to local codes and applicable government regulations. the Contractor employees have been trained to work safely and are aware of local labor regulations.

  2. The Contractor is insured for public liability and property damage in the aggregate amount of 2 million dollars. Policy Number NPP1515103. Any and all incidents resulting in actual, apparent or potential damage or injury must be reported to the Contractor as promptly as possible. The Client will hold harmless and indemnify the Contractor for any and all claims, actions, liabilities, obligations, costs, expenses, fees, etc., for its failure to do so.

  3. The Client will hold harmless and indemnify the Contractor for any and all claims, actions, liabilities, obligations, costs, expenses, fees, etc. arising from the following incidents resulting in actual, apparent or potential damage or injury:

    1. in any and all cases in which the Contractor is restricted by the Owner from determining necessary services at its discretion.

    2. In any and all cases in which the damages or injuries to persons or property or claims, actions, obligations, liabilities, costs, expenses and fees arise as the result of incidents occurring on areas of the property not serviced by the Contractor. in any and all cases in which the damages or injuries to persons or property or claims, actions, obligations, liabilities, costs, expenses and fees arise as the result of incidents occurring during times in which the Contractor is restricted from accessing the property to perform its duties

  4. It is understood and agreed upon that either party may terminate this contract, without cause, upon delivery written notice of termination to the other party.

  5. Service rates may be subject to a fuel surcharge, if the cost of fuel exceeds $3.00/gallon.

  6. Mowing all turf areas to the appropriate height approximately 42-44 mows per year. We typically trim between 4” and 5.5” for St. Augustine and Bahia turfs. We follow the University of South Florida guidelines for trimming turf. Due to the extreme heat and large amounts of rainfall we receive during rainy season we don’t mow shorter because the grass can have a host of issues like fungus, cinch bugs, dollar weed, and other issues.

  7. Weedeat and edge areas around landscape beds and concrete areas with each mow service.

  8. We do not accept any liability for damages if there is are no buffer zone between the home, other structures, fencing, and screens and the turf for accidental damage caused by handheld mechanical equipment. 

  9. Blow grass clippings and resulting debris off paved areas upon completion of weekly services. On weeks where we do not perform a mow service, we will blow any dirt, leaves, or other debris off of the concrete areas while we are there.

  10. We reserve the right to skip mowing services without notice nor without rescheduling should the technician deem it necessary due to climatic conditions, other work taking place on the property, excessive dog feces present, or standing water present on the property.  We will make every effort to reschedule where possible, and will communicate the necessity to skip service promptly with the customer. 

  11. It's important to note: We will skip areas of your yard that are too wet to mow. If your yard is too wet, and the crew leader is concerned about damaging your turf with our equipment, those sections of your lawn will be skipped. We will mow these areas on the next visit to your property, so long as they have sufficiently dried out. If an area stays wet for many weeks and we can't get our equipment on it, we may bill you hourly to service those areas with a string-trimmer. We will get your approval before doing this.

  12. Pet Waste Policy:  We are currently in the process of updating our pet waste policy to better serve our customers.  We will be offering a pet waste pickup service for an additional weekly fee.  Our current policy states that pet waste will be left undisturbed and we will not mow that area.